Exploring the benefits of the Internet is one of the things that can support the success of a business. Especially if the company runs a business in an all-digital era like today. Internet connection is also crucial. It is also through the role of the Internet that a company can find the best candidates to fill human resources, obtain product and market analysis results, attract potential customers, send and receive documents, and collect and disseminate information.Important Benefits of the Internet for EnterprisesHere are five crucial benefits of the Internet in building, running, and developing a company.Facilitate the recruitment of human resourcesNowadays, you can easily advertise job vacancies to find the best candidates for various position positions in the company. You can post the vacancy on the job seeker's website, company website, to the company's official social media accounts. Some recruitment processes can also be done online, for example for the interview stage. Surely the role of the Internet here brings convenience and cost efficiency.Assist with product and market analysisThe Internet is the key in starting a business. One of them is to find references in marketing the products or services you offer. As easy as turning your palm, you can dig out various information through competitors' official websites, news portals, and blogs. In addition, you can also start doing market analysis, starting from the smallest scale such as conducting surveys or online polls.Build a customer networkFinding customers does not have to be done by hard-selling. You can also use soft-selling techniques, for example by creating blogs or online forums that allow the public to interact with each other and share experiences. Through this container, companies can begin to identify customer choices and determine marketing strategies for example. In addition, due to its online nature, this forum and blog can be accessed without distance and time restrictions.Supports document exchangeWhether it's sending documents to each other at the internal or external levels involving clients and customers, you can do it easily with email or take advantage of cloud or cloud computing. Signatures can also be added digitally easily. This kind of Internet role allows you to run a company without having to sit at an office desk all day.Collecting and disseminating informationOf course, another role of the Internet that should not be forgotten is to make it easier for you to collect and disseminate information. By surfing in cyberspace, you will know the current issues related to the company's business. In addition, the existence of social media also contributes to collecting people's views and experiences about the company or the products or services you offer. Armed with this information, you can plan a marketing strategy to disseminate information, also through the Internet.Whatever line of business you are currently running, the role of the Internet should be a part of it, in order to develop the company and reach more customers.

One of the leading private banks in the country, Maybank Indonesia, seeks to optimize the network infrastructure that has been installed, so that it can be used in various conditions. Currently, Maybank operates 348 branch offices with two backhaul IP and Internet VPN link models. Therefore, Maybank wants to have one dashboard to monitor all links used, with the ability of dashboard network monitoring, centralized monitoring in one dashboard application, as well as optimization of main links and backup links.For these needs, the presence of SD WAN in supporting operational activities at all Maybank branch offices is also required. Currently, Maybank is still utilizing MPLS as the main link. However, in the future, the Bank plans to combine MPLS and the Internet using SD WAN, to increase availability and bandwidth. Seeing this need, Telkom also provides WAN and network bundling solutions, which are able to improve the security of Maybank customers.WAN bundling adaptationIn presenting the right solution to strengthen the security of banking customers, Telkom presents bundling of WAN and network devices, through MPLS IP VPN, Metrolink services, Internet backup from other operators, and MNS SD-WAN.VPN IP MPLSIP VPN service is a data communication service any to any connection based on IP Multi Protocol Label Switching (MPLS). IP VPN services are very beneficial for companies, including the banking sector, who need an any-to-any MPLS-based data communication service solution that allows companies to create private IP networks with national coverage to connect branch offices in various cities.    MetrolinkMetrolink services provide IP/Ethernet-based high-capacity data network solutions with flexibility, convenience, and effectiveness as well as QoS according to the Metro Ethernet Forum Phase 2 (CE 2.0) Carrier Ethernet standard, with improvements in the form of speed improvements of up to 10 Gbps (Big Pipe), the addition of MAC Address and jumbo frame features, and Point-to-Multipoint (P2MP) services.Internet Backup from Other OperatorsThis 1:1 dedicated Internet service from 1 Mbps to 1 Gbps is able to share domestic and international traffic flexibly. Users will also get a monthly report on bandwidth usage. In addition, the service has a reliable IP network infrastructure, with 24-hour non-stop maintenance through escalation procedures.MNS SD-WANTelkom provides Managed Network Services (MNS) Software-Defined WAN solutions with the convenience of a single contact for activation and management and assurance of customer IT systems, in integrating various network link models for data services at data center locations and other stakeholders according to the scope of the project.Who Needs SD-WAN?By adopting Telkom's SD WAN service that has access nodes throughout Indonesia, customers will enjoy:Service from 64 kbps to 1 Gbps in one cycleVarious types of applications with high qualityGuarantee of confidentiality of data and network securities, based on ISMS certification (ISO 27001) and EANTC certificationReal-time monitoring, diagnosis, and management of the networkInstant VPN feature that allows the company's internal information system to be accessed remotely through Internet media safely and easilyHigh-quality products with competitive costs and free instant VPN connectionBundling WAN with a network is a suitable solution for the banking industry that requires the readiness of all devices and spare parts related to the provision of WAN, maintenance or full maintenance of spare parts and the assistance of experts, network and device relocation services if the branch office experiences relocation, preventive maintenance with reports four times a year, as well as monitoring and performance reports accompanied by service availability according to SLA (99.95%). During the subscription period, there is also a guarantee of repair for damage that occurs from Telkom.

In running a company, there are many business processes that need to be considered, ranging from finance, human resources, manufacturing, supply chain, services, to procurement. To help companies to be able to manage all these business processes with an integrated system, a role from Enterprise Resource Planning (ERP) is needed. If you are interested in getting to know it further, check out what Enterprise Resoure Planning is and its benefits for the company. What is Enterprise Resource Planning (ERP)?Enterprise Resource Planning or ERP is a type of software (software) used by companies to manage daily business activities, ranging from accounting, procurement, project management, risk management and compliance, to supply chains. In general, ERP also provides company performance management, which is software that is able to plan, budget, predict, and report on the financial results of an organization. ERP systems bind many business processes and streamline the flow of data that occurs in them. By collecting transactional data with organizations from multiple sources, ERP systems can eliminate the risk of data duplication and provide data integrity with just one source. Now, the ERP function is very important for managing thousands of businesses of all sizes and various industries. For companies, ERP can be likened to electricity that can keep the lights on.   Benefits of ERP for enterprisesThe existence of ERP in a company is an indispensable thing. Here are some of the benefits of ERP that can be felt by companies:1. Increase company productivityERP is able to simplify and automate the core business processes of your company so that everyone in it can do many things even though they only have few resources. 2. Get important insightsThe presence of ERP can make communication within a company more effective. So, you can get answers quickly from business questions that arise. 3. Fast reporting processERP is also able to help your company to speed up the business and financial reporting process. This way, you can take action or make decisions according to the insights you get and improve performance in real time. 4. Lowers risksAN ERP can maximize business visibility and control, ensuring compliance with existing regulatory requirements. This can help your company to predict and prevent risks that can endanger business continuity. 5. Simplify information technologyBy using an integrated ERP application that shares databases, your company can simplify information technology (IT) and make people within your company able to do their jobs more easily. 6. Creating new business opportunitiesErp systems provide efficient operating performance along with data that can be accessed in real time. This allows the company to identify and react to new business opportunities. 7. Improve quality controlIf your company has just completed the manufacturing process of a product, an ERP system can block the product from sale until the documents are approved.  This allows your company to review the product in detail so that quality control is improved. Those are the various benefits of ERP for companies which can certainly provide many advantages. Are you interested in having an ERP system inside the company?

Benefits of the presence of technology in the healthcare industryStarting from the ease of accessing the patient's medical history, reducing the risk of medical procedure errors, to improving medical services for patients. The following are a number of benefits of the presence of technology in the field of healthcare:1. Make it easier to access patient historyPatient data collection is one of the most important aspects in the healthcare industry. Medical data has a crucial role for doctors to analyze the patient's condition and disease to recommend other appropriate treatments and treatments. In the past, patient history data was written on paper manually. However, with the advent of digitization, information regarding a patient's medical history can be incorporated into a cloud-based digital system. This has provided tremendous convenience for doctors, patients, and healthcare providers. Now, they can access patient history data from anywhere and anytime. 2. Reduce the risk of medical procedure errorsErrors in medical procedures can be fatal for the patient. In fact, according to Starfield and the American Institute of Medicine (IOM), medical errors in hospitals and health institutions are the third largest cause of death in the United States. Almost 98 thousand deaths occur annually as a result of medical errors. The good news is that technology has facilitated the development of systems that can reduce the incidence of medical errors and save more lives. With the presence of technology, doctors can carry out medical treatment in accordance with the specific information belonging to the patient. This information is also rationally filtered and presented to the doctor in a timely manner so that the decision-making process can be carried out properly. 3. Improving healthcare for patientsThe use of technology in the healthcare industry can increase patient engagement to help patients to create health plans that are on target and can be personalized. In addition, doctors can track the patient's health effectively so that the treatment process can proceed according to plan. Of course this is very useful, especially for elderly patients who live alone in their homes. Because, they often do not know what to do or may forget to take medicines that have been prescribed by the doctor. Thus, technology in the healthcare industry can receive the best care and experience health services to the fullest.  4. Reduce medical costsFurthermore, the benefit of the presence of technology in the field of health is that it reduces medical costs. It should be understood, medical errors in a hospital or clinic can cost quite a high amount to patients or health care providers. The presence of technology is expected to reduce medical errors, especially in terms of diagnosis and also prescribing drugs. 5. Ease of consultationSometimes, patients who live far from the hospital find it difficult to consult a doctor. Of course this is problematic, especially if the disease suffered by the patient is quite severe and needs to be treated by a doctor immediately. However, the presence of technology in the healthcare industry is the right answer to this problem. Technology in the field of health has given birth to telemedicine services, where patients can directly communicate with doctors only with an internet connection. This service allows patients to send short messages, voice, or even meet directly with the doctor through the video call feature. The various benefits of the presence of technology in the healthcare industry above certainly should not be underestimated. Because, not only patients will benefit, health care providers can also improve their customer experience.If you are interested in digitizing the healthcare business, click here for more information. 

Exploring the benefits of the Internet is one of the things that can support the success of a business. Especially if the company runs a business in an all-digital era like today. Internet connection is also crucial. It is also through the role of the Internet that a company can find the best candidates to fill human resources, obtain product and market analysis results, attract potential customers, send and receive documents, and collect and disseminate information.Important Benefits of the Internet for EnterprisesHere are five crucial benefits of the Internet in building, running, and developing a company.Facilitate the recruitment of human resourcesNowadays, you can easily advertise job vacancies to find the best candidates for various position positions in the company. You can post the vacancy on the job seeker's website, company website, to the company's official social media accounts. Some recruitment processes can also be done online, for example for the interview stage. Surely the role of the Internet here brings convenience and cost efficiency.Assist with product and market analysisThe Internet is the key in starting a business. One of them is to find references in marketing the products or services you offer. As easy as turning your palm, you can dig out various information through competitors' official websites, news portals, and blogs. In addition, you can also start doing market analysis, starting from the smallest scale such as conducting surveys or online polls.Build a customer networkFinding customers does not have to be done by hard-selling. You can also use soft-selling techniques, for example by creating blogs or online forums that allow the public to interact with each other and share experiences. Through this container, companies can begin to identify customer choices and determine marketing strategies for example. In addition, due to its online nature, this forum and blog can be accessed without distance and time restrictions.Supports document exchangeWhether it's sending documents to each other at the internal or external levels involving clients and customers, you can do it easily with email or take advantage of cloud or cloud computing. Signatures can also be added digitally easily. This kind of Internet role allows you to run a company without having to sit at an office desk all day.Collecting and disseminating informationOf course, another role of the Internet that should not be forgotten is to make it easier for you to collect and disseminate information. By surfing in cyberspace, you will know the current issues related to the company's business. In addition, the existence of social media also contributes to collecting people's views and experiences about the company or the products or services you offer. Armed with this information, you can plan a marketing strategy to disseminate information, also through the Internet.Whatever line of business you are currently running, the role of the Internet should be a part of it, in order to develop the company and reach more customers.

What is omni channel communication?Omni channel communication is a strategy that companies can do to connect with customers through various communication channels, such as websites, smartphone applications, social media, to phone calls, to improve customer experience.  Omni channel communication can be a single point system that functions to optimize the interaction between the company and its customers collectively, regardless of the communication channel used. Differences between omni channel communication and multi channel communicationThe terms omni channel communication and multichannel communication are often considered the same. In fact, there are several things that distinguish the two. Omni channel communication looks at a brand from a customer's perspective. Each customer interaction will be aligned with the message and goals of the company, regardless of the communication channel used. Not only that, omni-channel communication can also collect insights related to customer data through various platforms used. So, companies can understand consumers' purchasing behavior.On the other hand, multichannel communication refers to several communication channels for having conversations with customers. This approach is used by most modern businesses to engage with customers.Although multichannel communication is considered a good way to communicate with customers, the communication channels used are often interrupted and cause customers confusion and potentially result in a poor customer experience.Benefits of omni channel communication for business continuityModern customers expect 24/7 customer service and personalized personalized communications. If the company fails in meeting these customer expectations, do not be surprised if they start to abandon your products. The good news is that omni-channel communication can help you meet these customer expectations.Here are some reasons why omni-channel communication is important for business continuity:1. Maintain consistency while improving customer experienceBy implementing omni-channel communication, companies can maintain consistency and improve customer experience for customers. In addition, omni-channel communication also makes it easier for companies to know what communication channels customers will use to contact you. In addition, omni channel communication can help you find insights about what customers want through direct communication with consumers. 2. Increase the speed of response to inquiries from customersWhen customers have questions or complaints about your products, they want to get a quick response. Don't worry, omni channel communication can help your company's business in answering all customer questions and complaints quickly. The reason is, omni channel communication has various features that can be used by companies to answer questions and complaints from consumers, including visual engagement tools, live chat with customer service reps (CSRs), chatbots that are ready to answer questions 24/7, to self-service options.  3. Improve the company's service to customersOmni channel communications can help your  company unify multiple communication channels into easy-to-understand data. Of course this can reduce difficulties and repeated conversations with customers. That way, companies can find solutions quickly and measurably to overcome complaints experienced by customers. 4. Make it easier for companies to get insights from customersOmni channel communication can help your company in bringing together a variety of customer conversations into one place. So, companies can understand the customer  journey in using the products or services you offer. As a result, the company gains valuable insights to be able to improve service to customers. 5. Increase customer retentionAccording to a study released on the Digital Commerce 360 website, companies that have omni-channel communication can experience an increase in customer retention of up to 89% and annual revenue of 9.5% year over year. Customer retention is the maintenance of the business relationship between your company and customers in the long term. After understanding the various benefits of omni-channel communication above, are you interested in implementing it in business?

In this modern era, the internet is an important thing that companies need to take advantage of in managing their business. One of the things from the internet that can be used by companies to maintain business continuity is the Internet of Things (IoT)To help you understand what the Internet of Things is, see the following definitions and benefits. What is the Internet of Things?Internet of Things (IoT) is a term used to describe a network of physical objects (objects) embedded with sensors, software, and other technologies with the  aim of connecting and exchanging data with other devices and systems through an internet connection. The device in question can be household objects, up to advanced industrial tools. Currently, there are already 7 billion IoT devices worldwide. By 2025, experts predict that the number of IoT devices will increase to 22 billion. Benefits of the Internet of Things for enterprisesThe ability of the Internet of Things in connecting physical objects with the Internet has brought a number of benefits that can be felt by companies. Randomly?1. Increase employee productivity and reduce human laborThanks to the Internet of Things, the daily tasks of employees in the office can be carried out automatically so that human resources can be diverted to more complex tasks and require special skills, especially those that require out-of-the-box thinking. Thus, the number of workers can be reduced and result in a reduction in the cost of business operations.2. Efficient operation managementThe next benefit of the Internet of Things is to improve the efficiency of enterprise operations management. The reason is, the Internet of Things allows companies to control several business areas automatically, such as inventory management, shipment tracking, to fuel and spare parts management. 3. Better and maximum use of resources and assetsAutomatic scheduling and monitoring implemented with the help of sensors allows the company to maintain effectiveness ranging from the use of natural resources, the improvement of power management, to water consumption. For example, motion detectors can save money on electricity and water bills thus helping companies become more productive and environmentally friendly.4. Improve work safetyThe process of maintaining scheduled office resources and assets with the help of the Internet of Things is able to ensure operational safety and compliance with existing regulations. In turn, these safe working conditions can make investors, partners and personnel interested in your company.It can also improve reputation and make your company more trusted.5. Reduce human errorOne of the most important benefits of the Internet of Things is that it reduces the risk of human error in various business operations. 6. Maintain company securityWith the presence of CCTV (surveillance cameras), motion sensors, and other monitoring devices, the company's security will be maintained. The various technologies presented by the Internet of Things can also prevent theft and even fortify your company from espionage. 7. Improve customer experience and maintain customer retentionThrough the Internet of Things, companies can carry out the collection of specific data from users with smart devices. Of course, this can help your company understand customer expectations and behavior better. Not only that, but the Internet of Things can also improve the customer experience by facilitating after-sales follow-ups, such as automatic tracking and reminding customers of the maintenance of the products they purchase. The various things above are proof that the Internet of Things is an important thing that companies need to have in developing and managing their business.

Infrastructure as a Service (IaaS) is a cloud computing service that offers compute for storage and on-demand networking. Usually IaaS is paid according to usage by the user. This service is very suitable for use by companies both small, medium, and large. By migrating enterprise organizational infrastructure to IaaS, enterprises will be helped to reduce the cost of managing on-premises data centers and costs for hardware and get real-time company-related insights.  Nowadays, many companies are starting to be interested in using IaaS. One of the reasons is because companies do not need to deal with the hassle of purchasing and managing physical servers as well as the infrastructure of data centers . Using IaaS means the company will get convenience because each resource is offered as a separate component and the company will only pay as needed. So far, companies have to spend a lot of money to build independent infrastructure that is often not used optimally. Most companies think it's better to build more infrastructure than needed than to have to add later on and deal with more troublesome processes. Of course this is a burden for companies because it means they have to pay for something that is not used. This is inversely proportional to what IaaS offers.In addition to the advantages in terms of cost reduction and efficiency, IaaS is also a solution that gives companies flexibility in terms of raising and lowering the need for the company's IT resources according to needs without having to deal with complicated processes because everything is managed and regulated by iaaS service providers while the company only needs to use them. Benefits of Infrastructure as a Service for companies. Are the advantages offered by IaaS for companies limited to company efficiency and flexibility only? The answer is of course no. There are many advantages offered by IaaS for companies. Some of the most important of them are: Storage, backup, and recoveryStorage not only costs money for procurement but also to manage it. Not only costs, this also requires an expert to ensure management runs smoothly. IaaS simplifies it for enterprises. Companies no longer need to worry about this because everything has been done by IaaS service providers. Improves stability, reliability and carrying capacityWith IaaS, companies no longer spend time maintaining and upgrading software and hardware. IaaS service providers will ensure companies always get the infrastructure they need and ensure their stability. Ensure continuity with disaster recoveryIf the company has independent infrastructure in the event of a disaster, it will be damaged and cannot be used. This will certainly make the company unable to run for a while. By using Iaas, the sustainability of the company can be maintained because the infrastructure is not physically located in the location of the company affected by the disaster. Data security is more guaranteedIaaS service providers certainly consist of experts in their fields so that it will ensure the security of company data stored in their cloud computing will not be easily hacked. Now is a good time for your company to switch to using IaaS. If your company has not migrated and is interested in Infrastructure as a Service services, you can directly contact Telkom Indonesia as one of the trusted IaaS service providers in Indonesia. Click here for more information.

The pandemic due to Covid-19 has recorded millions of cases, including hundreds of thousands of fatalities, until the end of 2021. To restore the condition of the nation, the government seeks to restore public health conditions and improve the economy, through a vaccination program. This effort will only be successful if the distribution of the Covid-19 vaccine is carried out as soon as possible, with the quality of delivery that occurs.PT Bio Farma (Persero) as the country's pharmaceutical holding, won the trust of the government to carry out the distribution of the Covid-19 vaccine. At that time, the challenge was to find a way to deliver more than 400 million vaccine doses to 514 districts spread across 34 provinces. There are as many as 17 thousand health facilities located in various geographical areas, to serve tens of thousands of islands in Indonesia. "So we came up with a solution called the Vaccine Distribution Management System," said Bio Farma's Chief Transformation & Digital Officer , Soleh Ayubi.SMDV, a Vaccine Distribution Solution to Reach All Corners of the CountryTelkom provides support to BioFarma through a solution in the form of a Covid-19 Vaccine Distribution Management System (SMDV). This solution is here to help Bio Farma in supervising the distribution of vaccines from production centers to various locations throughout Indonesia.The solution covers both financial and non-financial aspects, namely through:Physical and Digital Identification:SMDV provides protection with a value equivalent to IDR 1.7 trillion for BioFarma from potential fraud through physical and digital identification of the distribution of the Covid-19 vaccine.Authentication:There is a Track and Trace (TNT) system with specific QR codes as well as continuous tracking that supports Bio Farma in preventing counterfeiting. This solution is proven to bring benefits with a value of around Rp5.1 trillion.Quality Assurance:The TNT system is able to boost the acceptable quality level (AQL) from 90% to 95%. Its value reaches around Rp4.26 trillion.Decision Making Support System:Telkom through SMDV provides 24-hour non-stop support to anticipate disruptions, as well as provide recovery as quickly as possible. There is a Dashboard system that is able to analyze and assist the decision-making of stakeholders, namely BioFarma, Telkom, the Ministry of Health, the Ministry of SOEs, and local governments.SMDV Prevents Potential Losses of Trillions of RupiahWith the support of SMDV, Bio Farma succeeded in distributing the Covid-19 vaccine to every region of Indonesia, which eventually contributed to the success of the government's program to end the pandemic. Through SMDV, Bio Farma can also avoid potential brain losses of more than IDR 11 trillion from vaccine distribution.In the end, BioFarma also received the Indonesia Industry 4.0 Readiness Index (INDI 4.0) award from the Ministry of Industry in December 2021, for the Supply Chain Management category.

The Ministry of Transportation of the Republic of Indonesia is a ministry in the Indonesian government in charge of transportation affairs. As a ministry, of course, there is a lot of work that must be completed such as formulating and determining policies, managing goods, supervising the implementation of tasks to technical activities on a national scale. This is certainly not easy and requires a leader with certain competencies to ensure all the functions and duties of the ministry run as they should. In addition to ministers who are leaders of the ministry, the Position of Associate High Leader (JPT Madya) is also known which includes the positions of secretary-general, director general, inspector general, to the agency, expert staff of ministers, and other positions equivalent to the first echelon. The main function of jpt madya is to lead and motivate each State Civil Apparatus (ASN) to carry out its duties and functions as well as possible in order to achieve the goals of the Ministry. The filling or selection of JPT Madya is carried out openly and competitively among ASNs, of course, by considering eligibility related to the requirements for competence, rank, education, training, professional track record, as well as integrity and other requirements that have been predetermined in accordance with the provisions of laws and regulations. This selection process usually involves other parties to conduct testing or evaluation. As done by the Ministry of Transportation in 2021. The Ministry of Transportation collaborated with ACI "Assessment Center Indonesia" to map the potential and competence of prospective JPT Madya stakeholders. ACI or Assessment Center Indonesia is an independent unit owned by Telkom Indonesia which since 1990 has implemented an Assessment Center which is one of the methods to evaluate personnel with attributes or abilities relevant to organizational effectiveness. Assessment Center is still considered the most precise and objective method today. Competencies that Must Be Possessed by Prospective Intermediate JPT StakeholdersIn the process of evaluating an employee to occupy a certain position, competence can be said to be the main benchmark. Competence itself, can be interpreted as the ability needed to do or carry out work based on knowledge, skills and work attitudes. When evaluating with the Assessment Center method, the first thing to do is to determine what competencies are needed for the position or become a success criterion. This is important because the competencies required for each position are different because they are adjusted to their duties and functions. The task of ACI is to conduct an evaluation to ensure that each candidate has these competencies or not through a series of simulations and tests that are part of the Assessment Center. How ACI Helps the Mapping Process and Competence of JPT Associate Ministry of TransportationAfter analyzing what competencies an Associate JPT should have, ACI prepared the most suitable evaluation method to be used in the implementation of the Assessment Center process. There are four simulations prepared by ACI that must be passed by every intermediate JPT candidate, namely: LGD AssignedThis simulation is a group simulation where each group will get the same problem but each group member is given a different role. It is expected that in the discussion process carried out each member of the group will perform according to their role and get solutions to the problems given. Of course, there is a time limit for this simulation. Subordinate InteractionIn this simulation, everyone will get different problems or problems related to subordinates and are asked to provide solutions within the predetermined time limits. This simulation is private or one participant for each session without involving other participants. Problem AnalysisAs the name suggests, in this simulation participants will be given problems and asked to review them and then provide recommendations related to the problem. Just like the previous simulation, this simulation is also carried out within a time limit and without involving other participants. Behavior-Based InterviewThis time the participants will be interviewed by the assessor within a time limit. These interviews were conducted to find out more about the candidates. The goal, of course, is to profiling each participant to assess the candidate's suitability with the intended position.After conducting the Assessment Center, the ACI task is not completed just like that. As a service provider, ACI will map the results of the assessment and personality traits that have been carried out. To provide more precise and objective results, each process is not only carried out by one assessor but several assessors simultaneously. ACI will also provide feedback to each jpt candidate of the Ministry of Transportation. This feedback is a competency development program carried out by conveying and discussing the results of the assessment that has been carried out. It aims for candidates to improve their competence and encourage optimal personal growth.At the end of the program, the Ministry of Transportation received a comprehensive report in the form of complete data on the results of the Assessment Center from each candidate with recommendations based on predetermined competencies. The report provided by ACI is used by the Ministry of Transportation as a consideration for choosing an Intermediate JPT in 2021.

Water is one of the vital needs of life that cannot be replaced by anything. The existence of a water management company is a must because currently the available water cannot be used directly due to various reasons such as being contaminated with harmful minerals or polluted by environmental conditions and various other reasons. In Indonesia, clean water is managed by state-owned companies which in practice are broken down into regionally owned companies that house smaller areas such as cities, regencies or provinces.One of them is PT. Tirta Asasta which is a water management company for the city of Depok. As the name implies, welfare water, the presence of PT Tirta Asasta is expected to improve the welfare of the people in Depok city through the provision of clean water as one of the main necessities of life. Unfortunately, similar to several water management companies in Indonesia, PT Tirta Asasta is also faced with several quite complex problems. These problems include pipe leakage, non-revenue water, as well as calculations and recording of water use by consumers which are still carried out conventionally and require large amounts of human resources with a fairly high failure rate. Pipe leaks are unavoidable. Water is drained using long cheeks from the management center before being used by consumers. Of course, it is not easy to carry out maintenance on these pipes. And it is even less easy to detect leaks if they are not supported by appropriate technology. Usually pipe leaks are only noticed after they occur in large quantities. To deal with this leak, PT Tirta Asasta had to stop the distribution of water to areas where leaks were suspected. This cessation of water flow can occur for quite a long time. In addition to harming consumers, something like this will also cause large amounts of losses for PT Tirta Asasta. Not only that, pipe leaks also cause other problems, namely non-revenue water or water that does not bring profits. Leaks make water wasted because it does not reach consumers. Another loss that can be caused by this leak is that it causes soaring consumer bills, causing complaints that will damage the corporate image of PT Tirta Asasta as a water management company.Measurements that are still carried out conventionally where an officer will come to the consumer once every month to record are also problems that must be found immediately. This recording process does not always take place smoothly due to various obstacles in the field such as the condition of locked houses, fences that are too high, meter positions that are not easily accessible or covered by plants and other things. Constraints in recording cause large and continuous losses.As already mentioned, this is a fairly complex problem with urgency to be handled as quickly as possible or PT Tirta Asasta will continue to experience losses that prevent the company from developing and improving services. One of the solutions used by PT Tirta Asasta to solve this problem is the Smart Water Meter from Telkom Indonesia. Technological Developments Present Smart Water Meters as SolusIn the end, the problems faced by PT Tirta Asasta are caused by supervision that can only be carried out on a limited basis. PT Tirta Asasta cannot carry out close, thorough and real-time supervision. This incompetence is the source of the problems mentioned earlier. If this can be resolved, it will be a solution to the main problems faced by PT Tirta Asasta in Depok City. As in other fields, technology is the best solution owned by PT Tirta Asasta. The development of technology presents a Smart Water Meter. Just like other technologies that have the word "smart" in front of them, Smart Water Meter also means a water meter equipped  with various technologies such as the Internet of Things which allows Smart Water Meter devices to carry out surveillance automatically and in real-time. If the supervision is carried out automatically and around the clock, PT Tirta Asasta will get data in real-time. Not only data related to water use by consumers, PT TIrta Asasta will also get data related to water pressure and so on. With this information, PT Tirta Asasta can detect leaks in pipes early so that they can handle them quickly and precisely. But that's not the only reason why PT Tirta Asasta chose to use a Smart Water Meter. This technology offers many advantages, some of the main ones of which are:Efficiency and Savings Only by using a Smart Water Meter can PT Tirta Asasta make efficiency and savings. PT Tirta Asasta can make savings in terms of costs because now everything is done automatically so that there is no longer a need for large amounts of human resources to record manually. Smart Water Meters also significantly reduce the number of consumers who do not make payments due to failures in the water meter recording process due to various obstacles in the field. Automation also leads to time and energy savings. Reliable with High AccuracySmart Water Meter is reliable because it is equipped with a management dashboard that companies can use to supervise all incoming data in real-time. The data obtained also have higher accuracy than conventional methods used before. With the data generated by the Smart Water Meter, by using the right data processing, water management companies can make better decisions than before as well as provide more suitable and appropriate services for consumers. Customization and personalizationThe technology used in the Smart Water Meter allows PT Tirta Asasta to make customizations or adjustments both during installation and in the future. With this customization capability, companies can use Smart Water Meters according to their needs without having to waste resources. In the future, if needed, companies can improve both services and the size of storage space such as cloud and the like. Not only that, with various types of data that can be collected by Smart Water Meters, PT Tirta Asasta can see the habits of consumers that can be processed into different offers to each consumer according to their habits and needs. Customized offers like this will increase loyalty from consumers because it gives the impression that every consumer is important to PT Tirta Asasta.Telkom Indonesia Uses the Best Technology for Smart Water MetersSmart Water Meter from Telkom Indonesia is the best choice for PT Tirta Asasta because this service is presented by Telkom Indonesia using various of the best technologies it has. Some of the technologies used to deliver this service are: Internet of Things (IoT)Smart Water Meter simply means a water meter device that can communicate and share data using a network. What makes this possible is a technology called the Internet of Things or IoT. Telkom Indonesia uses Cyble communication modules designed to meet the requirements of all water management utilities. This communication module will collect water usage consumption data and send it to the LoRaWAN network which will eventually be accessible through the company's monitoring dashboard. LoRaWANIt stands for Long Range Wide Area Network which is a long-distance wireless communication system for devices connected to the Internet of Things (IoT). Currently, LoRaWan owned by Telkom Indonesia has spread throughout the country with gateways installed at more than 592 points from Sabang to Merauke.Antares IoT PlatformThis technology is still related to LoRaWAN. Antares IoT Platform is a platform developed by Telkom Indonesia with international certification from OneM2M which means that this platform can accommodate international protocols and technical standards to ensure interoperability and seamless connectivity for each device to be integrated with IoT devices. Dashboard MonitoringSmart Water meter from Telkom Indonesia is equipped with a dashboard that can be used by PT Tirta Asasta to carry out data monitoring and processing. In addition, Telkom Indonesia also provides Contact Center services that can be contacted by water management companies that use the Smart Water Meter service if there are problems or damage. This service will solve obstacles, disturbances and damages that occur as quickly as possible so that the company does not need to stop distributing clean water to the community. Not only that, Telkom Indonesia as a state-owned enterprise in the field of telecommunications and technology continues to innovate and maximize various latest technologies to present products and services. Likewise with the Smart Water Meter which will continue to experience innovation and change along with technological developments. This is done so that Indonesia continues to move to become a developed country with the use of technology. 

In recent years, the excellence, innovation and development of the Internet of Things have become the subject of conversation. Technology that has been started since the last three decades continues to experience relatively rapid development to date. The advantages and innovations of IoT have become an attraction for businesses and companies.The concept of Internet of Things (IoT) has two main features, namely: Automation, the general idea of IoT involves direct communication between devices without involving human intervention.Connectivity, connection is needed to allow data communication between devices.Both of these features of course require the support of various technologies to ensure automatic data transfer, analysis, and response between multiple devices. The use of these various technologies requires support from IoT. There are several benefits of IoT that will facilitate business activities, namely: Better utilization of resources and assetsIoT enables automated scheduling and monitoring with the help of the use of interconnected sensors. Not only does it increase efficiency, it can also improve the utilization of company resources and assets. For example, with automation, companies can better manage the use of water, electricity or other resources because they no longer rely on humans to allow human error to occur . Improved work safetyIn addition, IoT can also improve work safety, especially in operational fields that are usually prone to work accidents. With IoT, machines can work automatically and worker functions turn into supervisors so there is no need to directly interact with machines which will increase safety in the work environment. Many companies have proven that the number of work accidents has decreased since implementing the Internet of Things. Of course this is good news for companies because safe working conditions will increase the interest of investors, partners, and even human resources to engage in business or company. Increase productivity and effectiveness of the companyBefore the existence of IoT, the increase in work productivity was directly proportional to the addition of the workforce, IoT solutions allowed businesses and companies to increase productivity without having to add as many employees as before. This may happen because some work can be done automatically so that human resources are only responsible for more complex work or supervisors of work performed by machines. There are many uses of IoT that will provide benefits to businesses. Starting from increasing the productivity and effectiveness of the company which in turn can increase company profits. But companies certainly cannot carelessly apply this technology. If applied without careful calculations and qualified service providers, then this technology will not bring as much profit as it should. Telkom Indonesia presents an IoT Platform that is committed to helping companies in Indonesia apply this technology to business. Not only providing IoT technology, Telkom Indonesia continues to innovate and improve their technology in order to provide greater benefits for companies that collaborate with one of the leading SOEs in Indonesia.  

Telkom's omnichannel communication technology service by OCA (Omni Communication Assistant) has digitized many government agencies in Indonesia such as the Regional Revenue Agency (Bapenda) of East Java Province, the Ministry of Agrarian and Spatial Planning / National Land Agency (ATR / BPN), as well as the Communication and Informatics Service (Diskominfo) of South Kalimantan, Pangkalpinang, and Magelang.All services provided by OCA Telkom are a form of technology that is able to combine all digital communication channels in one place or better known as omnichannel communication technology. Omnichannel communication technology can accelerate the ability to respond / send messages, improve the quality of public services, and make it easier for Indonesians to connect with government agencies through chat channels that they often use.Government Agencies That Have Adopted Telkom Omni Channel TechnologyA number of government agencies have digitized their communications using OCA services from Telkom, and have experienced various benefits in optimizing public services.1. Regional Revenue Agency of East Java ProvinceEast Java Bapenda representative, Reza Iqra, shared his experience with Omni Communication Assistant (OCA) as a service from Telkom. He admitted that OCA has made it easier to send E-TBPKP SMS as proof of payment obligations to the public."With the full support of the OCA technical team, the integration process of Bapenda East Java and OCA takes not too long so that our SMS service through OCA can be used immediately," he said.The implementation of the OCA has yielded results in the form of:Accelerate the process of paying taxes onlineDecrease in the number of people in arrears of taxesEase of dissemination of information about taxationEase of East Java Bapenda in monitoring the success of sending E-TBPKP SMS through the OCA dashboard2. Ministry of Agrarian and Spatial Planning/National Land Agency (ATR/BPN)The Ministry of Agrarian and Spatial Planning/National Land Agency (ATR/BPN) is committed to continuing to improve services to the community and continue to facilitate land mafia complaint services in Indonesia. The Ministry of ATR/BPN built a communication channel with OCA omnichannel communication technology.Make it easier for people to submit complaintsAccelerate the response from the ATR/BPN ministry to the communityDetecting and solving land mafia problems in IndonesiaImproving the quality of community servicesData from more centralized and accurate communication3. Communication and Informatics Office of South Kalimantan, Pangkalpinang, MagelangThe Communication and Informatics Service (Diskominfo) also utilizes OCA services from Telkom to disseminate information to the public, as well as eradicate hoaxes. Using OCA, Diskominfo can:Send SMS messages to provide reliable informationSpreading messages instantly and en masse to the wider communityShare messages with credible identities so as to avoid hoaxesThe public as the applicant submits a complaint about hoax info to the verified Diskominfo WhatsApp number.The applicant followed the flow of the Chatbot in the request for a hoax info complaint.With the convenience of omnichannel presented by OCA, government agencies are also able to simplify communication systems, speed up responses, and make it easier for the public to contact related agencies. It is hoped that with digitalization carried out with OCA Telkom, Indonesian government agencies can provide better public services in the future.

People are getting easier to access public services. One of them is because of the omnichannel communication technology made by Telkom. The technology used by the Omni Communication Assistant (OCA) is able to improve the communication capabilities of various government agencies and agencies. OCA is a Communication as a Service (CPaaS) Platform for sending messages via WhatsApp, email, SMS, and IVR with OCA Blast. By using OCA Interaction we can open all communication channels such as WhatsApp, Email, SMS, Facebook Messanger, Telegram, Instagram and Twitter in one channel. OCA, Telkom's Smart Technology to Optimize Public Communication ServicesThis omnichannel communication technology can be used in various public services. With its presence, the image of government institutions can be transformed into a more humanist one. Here are some examples of the implementation of omni-channel communication technologies offered by OCA for various public institutions:1. Omnichannel Services for TaxationSo far, there are many problems that taxpayers feel when they want to pay obligations. Starting from the accumulation of queues that result in uncertainty in the bookkeeping process by tax counter employees to the length of the tax payment process. The problem doesn't stop here. It has also had a wider impact on society, with many not knowing the due dates and procedures and amount of taxes to be paid. All these problems can be solved using OCA technology. Governments or tax agencies can automate tax payment reminders for taxpayers by:Retrieving data on the amount that needs to be paidSend scheduled messages, including via SMS, WhatsApp, and emailAs a result, the payment of taxes by taxpayers also becomes timely, which ultimately has a positive impact on increasing local tax revenues.2. Ministry of Agrarian and Spatial Planning/National Land Agency (ATR/BPN)The Ministry of Agrarian and Spatial Planning/National Land Agency (ATR/BPN) is committed to continuing to improve services to the community and continuing to facilitate land mafia complaint services in Indonesia. The Ministry of ATR/BPN built a communication channel with OCA omnichannel communication technology.Make it easier for the public to submit complaintsAcceleration of response from the Ministry of ATR / BPN to the communityDetecting and solving land mafia problems in IndonesiaImproving the quality of community servicesData from more centralized and accurate communication3. Omnichannel Service for Public ComplaintsBecause of the social problems that occur in society, women and children are often  victims. Therefore, the Ministry of Women's Empowerment and Child Protection (KPPPA) as a government agency for victim protection has the main concern to make it easier for victims to voice their complaints through several communication channels. Thus, with this CRM communication technology, all forms of reports that go to KPPPA can be received, organized, and handled effectively and responsively. KPPPA receives complaints of violence against women and children in the community through WhatsApp using OCA Interaction with the following flow:The public as a complainant submits a complaint of violence info to the verified KPPPA WhatsApp number.Complainant Following the Chatbot flow in complaints of violence against women and children.The officer will check the validity of the information submitted.The applicant is required to provide confirmation of personal data as proof of the report.The complaint is completed, the information is received for processing by the KPPPA.In addition, KPPPA can also send trusted messages through OCA Blast to the public through verified WhatsApp numbers. Furthermore, the public can use the broadcast as a reference for information.Evidently, Omni Communication Assistant (OCA) communication technology from Telkom has contributed directly to the improvement of public services from various government agencies and agencies. In the future, it is not impossible for all government agencies to digitize public services with omnichannel communication technology from OCA Telkom.

"Data is the most valuable resource in the world" is a fact often mentioned today. According to The Economist, much of the use of data is aimed at strengthening business opportunities and aiding important decision-making processes. Peter Drucker & E.Edward Deming, important figures in business and economics stated the importance of digital data on the phrase, "You can't control what you can't measure". Simply put, measuring big data means knowing and understanding more about your business. This means you can find a lot to improve and use them as a basis for decision making for better business performance.Then, what is big data?Big Data is a term for large, complex, and rapidly growing volumes of data, which continue to exist as long as a business runs, whether structured or not. By definition, big data is divided into 3 parts, namely:Volume, amount of data storedVelocity, the speed at which data flows must be processed and analyzedVariety, various sources and forms of data collected, such as numbers, text, video, images or audioThese three parts of big data are used to gain insights and make predictions, so it would be better if the decision-making process considers every detail of its attributes. Functions & Benefits of Big Data for Business Data is scattered everywhere. On mobile, apps, games, vehicles, websites, and more. Most objects in the technological age are capable of transmitting large amounts of data or information, and this information is very valuable for business. The following is a brief explanation of the functions and benefits of big data for businesses: Help identify the cause of complex problemsIn running a business, we are often challenged by various complex problems. Big Data helps us find and analyze the causes of problems that occur. The use of big data can minimize the occurrence of data differences, because the results of problem analysis are displayed in real-time. Quick Decision MakingTo make the right and fast decisions, of course, we must have supporting evidence in the form of data. The combination of big data with IoT (Internet of Things) and AI (Artificial Intelligence) will greatly support the process of storing data and important information to solve a problem and develop products. Not only useful for the problem-solving process, businesses can also utilize Big Data to detect possible crises or damage to the products we develop or the strategies we run, thereby accelerating problem handling and optimizing business processes.Cost efficiency and time effectivenessEvery day business processes run, data is constantly flowing. In a day, there may be thousands or even millions of data that appear. Imagine if your business doesn't utilize Big Data systems, how much time and cost will you spend to process them? Therefore, data storage with Big Data systems greatly supports cost efficiency and time effectiveness. You can manage data faster, so product/service development can run smoothly.Is your business already using a Big Data platform? Click here to learn more details about how our big data platform can benefit your business.

Big Data is a large amount of data that cannot be processed and analyzed using conventional means. Unlike the analysis method using data samples, Big Data will manage all data collected comprehensively and professionally to obtain quality information.Today, Big Data is already widely used and is gradually becoming an inseparable part of business. The analysis generated by Big Data has also become one of the efficient marketing tools because it   more accurately recognizes customer habits or customer behavior.  This higher accuracy is certainly obtained from the amount of data collected, processed, and analyzed by Big Data. Besides being more accurate, Big Data can also change customer habits. Some habits that change and have a significant effect are:Customers Become More RationalPreviously, customers only got limited information about advertisements or promotions provided by manufacturers. Very different from current conditions, customers can find out about a product in detail and in-depth through the internet and Big Data. Not only limited to finding out, but many customers share reviews related to the use of the products they buy to social media or blogs so that potential buyers get more complete and honest information. This convenience makes customers more rational in determining whether to buy the product or not. This change in habits requires businesses and companies to provide product-related information that can increase awareness and build customer trust and loyalty. Rising Customer DemandInitially, customer habits changed from shopping in stores to shopping online. This habit turned out to form a new phenomenon, namely customers feel more comfortable in shopping online because to buy the products they need they do not have to go to the store or leave the house but can be done anywhere and anytime. Not to mention, Big Data makes all the ads they get already personalized according to their needs and search history. This has certainly led to increased demand as shopping becomes easier,Customer Trust in Social Media Ads IncreasesIn the past, customers trusted reviews about the product they wanted to buy, especially if the reviews came from social media celebrities. Big Data is changing that habit. Along with digital transformation, many companies are starting to utilize advertising on social media with more and more companies having social media accounts. Not only for advertising, the company's social media accounts are used to connect with customers. This makes customers feel a deep connection with the company, where customers can directly communicate if they have complaints or things they want to ask about the product. In addition, as mentioned earlier, Big Data makes the ads that each customer finds different because they are already personalized according to their habits and needs. The three new habits of customers above are proof of how Big Data is changing not only businesses but also customers. This confirms that businesses and companies must immediately use Big Data technology to increase effectiveness and efficiency and get increasing business profits. One of the best Big Data service providers for businesses and companies is Telkom Indonesia. In addition to understanding customer behavior, Telkom Indonesia's Big Data service makes it easy for your company or organization to build and develop a data warehouse, integrate various data from different sources and formats, and perform data analysis with information visualization that can help the decision-making process. Big Data services from Telkom Indonesia are services that provide end-to-end platforms and solutions. This service provides benefits to support the company's digital transformation by processing complex data into insights in the form of information or reports in accordance with business and company needs as well as government or other organizations. It is an integrated service of the best technologies that offer the most complete Big Data solutions for companies and organizations. The features offered from collecting to analyzing data even offer the best insights. With Telkom Big Data, companies can build customer trust and loyalty better and on target. Now is the time to increase customer loyalty by utilizing Telkom's Big Data platform. Click here for more information.