Apart from being more accurate, Big Data can also change customer habits. Some of the habits that change and have a significant effect are:

Big Data, Technology That Can Change Business and Consumer Behavior

Big data adalah istilah dari volume data yang besar, kompleks, dan cepat bertambah, yang terus menerus ada selama bisnis berjalan, baik yang terstruktur maupun yang tidak.

Apa itu Big Data & Pengaruhnya Bagi Perkembangan Bisnis

What is Big Data & Its Impact on Business Development

The Role of OCA Omnichannel Communication Technology in Public Service

Benefits of Telkom's OCA Omnichannel Technology for Indonesia Agency

Internet of Things merupakan salah satu teknologi yang sering dibahas dan selalu menarik perhatian. Ada banyak manfaat yang hadir dari pemanfaatan teknologi ini. Jika bisnis dan perusahaan Anda masih bertanya mengenai teknologi ini maka Anda akan mendapatkan jawabannya di sini. 

Keberhasilan Bisnis di Era 4.0, kini Layanan Internet of Things Menjadi Kunci Keberhasilannya

Internet of Things, Key to Business Success in the 4.0 Era

Improving Water Management Services with Smart Water Meters

ACI Helps Map the Potential & Competence of Prospective Stakeholders 

Assessment Center Indonesia, Telkom's Contribution to Indonesia

Smart Water Meter Innovation for Water Producers in Indonesia

SMDV, a Vaccine Distribution System that Reaches All Over Indonesia

Dengan ekosistem teknologi kelas dunia, My Telkom Enterprise Solution (MyTEnS) siap memberikan solusi digital yang strategis, efisien, dan aman untuk Anda.

Partner transformasi digital terbaik untuk Anda

MyTEnS by Telkom Indonesia

With a world-class technology ecosystem, My Telkom Enterprise Solution (MyTEnS) is ready to provide strategic, efficient, and secure digital solutions for you.

The best digital transformation partner for you

Omni Channel Assistant (OCA) Telkom memberikan pengalaman pelanggan yang personal di semua saluran komunikasi. Membantu bisnis/organisasi Anda membangun kepercayaan, loyalitas, dan meningkatkan pengalaman pelanggan. Semua mudah dalam satu platform.

Tingkatkan pengalaman pelanggan dengan Omni Channel Assistant

Telkom's Omni Channel Assistant (OCA) provides a personalized customer experience across all communication channels. Help your business/organization build trust, loyalty, and improve customer experience. All easily in one platform.

Improve Customer Experience with Omni Channel Assistant

We realize that the topography of in Indonesia's archipelago is a challenge in the development of your company's telecommunications infrastructure. That's why we are here to ensure the ease of connectivity for your business processes even in challenging and remote areas with our satellite communication services.

Business Process Outsourcing (BPO) / Business Process Management (BPM) is an outsourcing activity part of the company's business processes to third parties to support the improvement of company performance. 

These services support cost efficiency and reduce risk to the company, so your company can focus more on the core business.

The high level of business competition requires your company to be more connected with customers. Customer Relationship Management (CRM) is a system that aims to increase customer engagement. CRM includes managing the relationship between the company and customers and potential customers effectively using company-customer interaction data, so that engagement is maintained and the company continues to exist.

Along with the development of digital technology, companies in all industries are required to accelerate digital transformation to support the company's business processes. Our digital application solutions support your company to adapt quickly in the face of the digital industry 4.0 era.

The reliability of network connectivity is very important. Location is often the biggest challenge. Your company does not need to worry anymore if the location of the branch office is in a remote place or spread across the country and abroad. Ensure that the company's communication and connectivity needs are met through dedicated and internet access supported by fiber optic networks, wireless access and mobile services from our Digital Connectivity solutions.

Along with the development of digital technology and the increase in social media users in Indonesia, companies can no longer rely solely on conventional ways of doing business. Therefore, companies must be prepared with digital methods and plans, especially in marketing products in order to improve services & get closer to potential consumers. We're here to help you make it happen.

IT development has brought major changes in various aspects of a company, especially the payment system.  The ease and variety of payment channel optionas are very important because it affects the number of collections & sales. Our fintech solutions can help your company manage Billing Collection, provide ease of payment and improve service to your customers.

IoT (Internet of Things) / M2M (Machine to Machine) is a solution built for digitizing work processes with the aim of resource efficiency and effectiveness. This technology connects devices via IP networks so that they can be monitored and controlled so that companies can obtain real time information and ensure all devices are running properly

Our Managed Network & Security Services solution is the right service to manage your company's network end-to-end, starting from network services, enterprise/CPE devices, data center, WAN, to LAN, including data security for company business continuity. With this solution, you can reduce heavy workload and focus on what is more important to your business.

One of the optimal supports for your company's performance is the availability of Big Data. Big Data is huge, highly variable, and very fast growing data. Big Data may not be structured, so it needs to be processed first through our Big Data Analytics Service to get in-depth information, so that it can help the decision-making process according to your company's needs. 

Information Technology (IT) infrastructure has become an important part of the company's business. This is why your company needs to look for secure and reliable data center and cloud service solutions with high connection availability. Our data centers & cloud services are the right solution to ensure the cost-effectiveness of your company with the best quality performance.

Dukungan Telkom untuk digitalisasi Kimia Farma membantu kami memastikan seluruh value chain berjalan dengan aman & baik

Direktur Utama

PT Kimia Farma Tbk

Telkom's support for the digitization of Kimia Farma helps us ensure that the entire value chain runs safely & well

President Director

Sangat membantu prinsipal dan distributor untuk menjalankan kampanye penjualan yang rapi dan tepat sasaran

Manajer Sistem Informasi

PT Borden Eagle Indonesia (CAP LANG)

Very helpful for principals and distributors to run neat and targeted sales campaigns

Information Systems Manager

Telkom membantu kami memonitor seluruh transaksi secara real time. Bisnis proses menjadi efektif & memudahkan pelanggan

PT Pertamina

My Telkom Enterprise Solution offers a variety of digital solutions to help your business more efficiently and safely