WAN and Network Bundling Solutions to Strengthen Customer Security

One of the leading private banks in the country, Maybank Indonesia, seeks to optimize the network infrastructure that has been installed, so that it can be used in various conditions. Currently, Maybank operates 348 branch offices with two backhaul IP and Internet VPN link models. 

Therefore, Maybank wants to have one dashboard to monitor all links used, with the ability of dashboard network monitoring, centralized monitoring in one dashboard application, as well as optimization of main links and backup links.

For these needs, the presence of SD WAN in supporting operational activities at all Maybank branch offices is also required. Currently, Maybank is still utilizing MPLS as the main link. However, in the future, the Bank plans to combine MPLS and the Internet using SD WAN, to increase availability and bandwidth. Seeing this need, Telkom also provides WAN and network bundling solutions, which are able to improve the security of Maybank customers.

WAN bundling adaptation

In presenting the right solution to strengthen the security of banking customers, Telkom presents bundling of WAN and network devices, through MPLS IP VPN, Metrolink services, Internet backup from other operators, and MNS SD-WAN.

1. VPN IP MPLS
   IP VPN service is a data communication service any to any connection based on IP Multi Protocol Label Switching (MPLS). IP VPN services are very beneficial for companies, including the banking sector, who need an any-to-any MPLS-based data communication service solution that allows companies to create private IP networks with national coverage to connect branch offices in various cities.    
2. Metrolink
   Metrolink services provide IP/Ethernet-based high-capacity data network solutions with flexibility, convenience, and effectiveness as well as QoS according to the Metro Ethernet Forum Phase 2 (CE 2.0) Carrier Ethernet standard, with improvements in the form of speed improvements of up to 10 Gbps (Big Pipe), the addition of MAC Address and jumbo frame features, and Point-to-Multipoint (P2MP) services.
3. Internet Backup from Other Operators
   This 1:1 dedicated Internet service from 1 Mbps to 1 Gbps is able to share domestic and international traffic flexibly. Users will also get a monthly report on bandwidth usage. In addition, the service has a reliable IP network infrastructure, with 24-hour non-stop maintenance through escalation procedures.
4. MNS SD-WAN
   Telkom provides Managed Network Services (MNS) Software-Defined WAN solutions with the convenience of a single contact for activation and management and assurance of customer IT systems, in integrating various network link models for data services at data center locations and other stakeholders according to the scope of the project.

Who Needs SD-WAN?

By adopting Telkom's SD WAN service that has access nodes throughout Indonesia, customers will enjoy:

• Service from 64 kbps to 1 Gbps in one cycle

• Various types of applications with high quality

• Guarantee of confidentiality of data and network securities, based on ISMS certification (ISO 27001) and EANTC certification

• Real-time monitoring, diagnosis, and management of the network

• Instant VPN feature that allows the company's internal information system to be accessed remotely through Internet media safely and easily

• High-quality products with competitive costs and free instant VPN connection

Bundling WAN with a network is a suitable solution for the banking industry that requires the readiness of all devices and spare parts related to the provision of WAN, maintenance or full maintenance of spare parts and the assistance of experts, network and device relocation services if the branch office experiences relocation, preventive maintenance with reports four times a year, as well as monitoring and performance reports accompanied by service availability according to SLA (99.95%). During the subscription period, there is also a guarantee of repair for damage that occurs from Telkom.