Social Media Analytics

Social Media Analytics is a service that is able to monitor and analyze the topics, perceptions, and images of a product or company based on data from social media and online media. Our Social Media Analytics tools can help you communicate directly with your customers, as well as understand their behavior and find out the strategies of competitors in the market.

Understanding People's Sentiments

You can find out the positive, negative, or neutral sentiment in the society regarding the company.

Finding Out Current Issues

You can find out the topics and issues that are being hotly discussed on social media.

Measuring Brand Popularity

Social Media Analytics tools can find out the popularity of your company's products or services.

Identifying Influencers

Our service can find out influencers who can have a big impact on the company's image.

Scale Your Business with Social Media Analytics

1. Social Network Analysis

You can identify the relationship between followers or fans on social media.

2. Identify Influencers

You can look for accounts that can have a big influence on the company's image.

3. Sentiment Analysis

Understand the sentiment of the conversation (positive, negative, neutral) about your company on social media.

4. Monitor Current Issues

Understand the topics that are hotly discussed on social media.

5. Measuring Brand Exposure

Find out how many people are talking about the products or services of your company.

Ease of Finding Insights Through Social Media

- Get data (insights) from various digital media in a fast time.
- Ease of collecting data at scale.
- Display information from extensive sources and visualized in one platform.
- Provide data processing and analysis automatically using machines.
- Low implementation costs.

I'm Interested in Social Media Analytics

Please fill in the form to get further info and assistance from our professional Social Media Analytics

MyTEnS is a Digital Touch Point for customers to manage bills, and monitor projects handled by PT Telekomunikasi Indonesia, ensure optimization of operational and sales processes for the Enterprise, Medium Segments Enterprise & Government.

PT Telkom Indonesia (Persero)

Jl. Jenderal Gatot Subroto Kav. 52 Jakarta 12710 - INDONESIA